Privacy Policy
Last Updated: December 2025
Barber Capital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or interact with our team.
By accessing our website or booking a service, you agree to the terms of this Privacy Policy.
1. What Personal Information We Collect
Information You Provide Directly
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Name
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Email address
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Phone number
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Billing or payment details (processed securely by third-party providers)
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Booking information (location, time, preferred barber)
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Any details provided through contact forms, feedback, or surveys
Automatically Collected Information
When you visit our website, we may automatically collect:
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IP address
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Device information
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Browser type
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Pages visited
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Time spent on the website
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Cookies and browsing behaviour
Sensitive Information
Although our barbers are Mental Health First Aid trained, we do not collect or store any medical or mental-health records.
If sensitive information is shared with a barber in conversation, it remains private and is never recorded or passed on unless there is a risk of harm or a legal obligation to do so.
We may collect the following types of information:
2. How We Use Your Information
We use your personal information for purposes such as:
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Processing bookings and scheduling services
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Sending appointment reminders and confirmations
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Improving our website and service experience
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Communicating updates, promotions, or service notices (only with consent)
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Ensuring safety and compliance with Australian law
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Internal analytics to help us improve our operations
3. Sharing of Personal Information
We may share your information only when necessary:
With Trusted Third-Party Providers
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Booking software
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Payment processors
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Website hosting
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Email/SMS platforms
These providers are required to protect your information and use it only for the services they provide.
Legal Requirements
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Required by law
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Necessary to protect someone’s health, safety, or wellbeing
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Necessary to comply with government or regulatory authorities
We never sell your personal data.
We may disclose personal information if:
4. Data Storage & Security
We take reasonable steps to protect your information, including:
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Secure servers and encrypted systems
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Restricted staff access
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Industry-standard cybersecurity practices
Although we work hard to protect your information, no data transmission over the internet can be guaranteed as fully secure.
5. Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience.
Cookies help us:
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Recognise returning visitors
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Track website performance
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Personalise site content
You can disable cookies via your browser settings, though some site features may not function properly.
6. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Request deletion of your data (unless we are legally required to keep it)
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Opt-out of marketing communications at any time
Contact us using the details below to request any of the above.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites, and encourage you to read their policies.
8. Children’s Privacy
Our services are intended for adults.
We do not knowingly collect information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with the updated “Last Updated” date.